Alright good news bad news update. Good news, turbo lag issue gone, bad news, got rear ended the next day. FML. They did some "update/calibration to the turbo" and ever since it has been driving like new. No hesitation, good torque down low, like nothing was ever wrong. It sounds like the tech that worked on my car was going back and forth with some corporate techs that were guiding him through the process. Reason I say that is hopefully it's becoming more of a prevalent issue and they have a solution ready for others who are dealing with this.